RETURNS
Due to COVID-19, you may experience extremely long Customer Service response times. We are working diligently to respond as quickly as we can. Thank you for your patience.
Professional Golf Events, LLC will honor returns for orders placed on our website (excluding items noted as “final sale” or items received as a gifting promotion) within 45 days of the original redemption/purchase date for a full exchange. To be eligible, items must be returned in brand new unused condition, with all original product packaging (including tags), and any safety seals unbroken.
Original order shipping charges will not be refunded.
The cost of any return shipping is the responsibility of the customer.
Gift returns will be exchanged to the original purchaser. We apologize for any inconvenience this may cause. We are not responsible for your exchange until it is received at our distribution center. We recommend that you provide a tracking number to us for reference.
If you receive an item other than what you ordered, or if the item appears to be defective, damaged or missing please reach out to customer service directly at info@pgemobileproshop.com or call us at 615-847-0334 and we will be happy to assist you.
EXCHANGES
If you need a different size, color, or product please return your item(s) for a exchange and place a new order at your convenience. We process exchanges within 1-2 weeks upon receipt of your return. Placing a new order before receiving your exchange ensures that you will get your new item quickly, while the item is still in stock.
REFUNDS
You will see your refund within 1-2 weeks from the date we receive your return. If items are not returned in new, unused condition with all original product packaging including tags, they will be returned to you with no refund.
RETURN PROCESS
- Fill out our Return & Exchange Form, detach, and put inside the box. Your SO # can be found on the packing slip.
- Write your SO number with a permanent marker on the outside of the box.
- Send your return to:
PGE Mobile Pro Shop RETURNS
3939 Old Hickory Blvd.
Old Hickory, TN 37138
Be sure to keep a record of your tracking number.